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Privacy Policy

Effective Date: October 18, 2026

At edwardtourstransfers.com (“we,” “our,” or “us”), we are committed to protecting and respecting your personal privacy. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website or book our transportation and excursion services in the Dominican Republic.

1. Information We Collect

To provide seamless transfer and tour services, we may collect and process the following categories of information:

  • Personal Details: Full name, phone number, email address, and preferred language.

  • Travel & Flight Information: Pickup/drop-off locations, flight numbers, airline, arrival/departure dates, and lodging/hotel details.

  • Payment Data: Payment transactions are processed via secure third-party payment gateways. We do not store complete credit card or financial credentials on our servers.

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and interaction logs collected automatically when accessing our website.

2. How We Use Your Information

We utilize your data strictly for legitimate operational and business purposes, including:

  • Service Fulfillment: Organizing airport pickups, private transfers, and excursions according to your itinerary.

  • Customer Support & Updates: Sending booking confirmations, driver assignment updates, flight delay adjustments, and responding to inquiries.

  • Service Improvement: Analyzing website performance, user navigation, and customer feedback to optimize our services.

  • Marketing Communications: Sending promotional offers or newsletters only if you have explicitly opted in (you may unsubscribe at any time).

3. Disclosure of Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. We may share necessary data only in the following limited circumstances:

  • Service Providers & Drivers: Trusted staff, dispatchers, or partners directly involved in completing your transfer or tour.

  • Payment Processors: Secure third-party platforms required to complete financial transactions.

  • Legal Requirements: When required by law, regulation, court order, or governmental authorities to comply with legal obligations in the Dominican Republic.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather aggregate traffic statistics. You can configure your browser to reject all or some cookies; however, certain features of our site may not function properly as a result.

5. Data Security

We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. While we maintain high standards of security, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with accounting or legal requirements, or resolve disputes.

7. Your Rights

Depending on your location, you have rights regarding your personal information, including:

  • The right to access, review, or correct the personal data we hold about you.

  • The right to request the deletion of your personal data when no longer required for processing.

  • The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to external third-party websites (such as tourist attractions or local partners). We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to read their respective privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on edwardtourstransfers.com with an updated “Effective Date.”

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via the official contact forms or messaging channels on edwardtourstransfers.com.